Is shipping included in the order ?
Yes Shipping is included for any orders throughout Australia
How long will my order take to arrive ?
Shipping can take anywhere from 2 - 6 weeks depending on stock
Is there any warranty's on my product ?
Our chiller unit has a 1yr warranty
How often should I change the water ?
We recommend changing the water every 2-3 weeks to help keep the water clean.
We also recommend showering before you plunge.
We will be emailing you out a step by step on how to best care for your ice bath.
How long should I plunge and how often ?
Everyone's needs and tolerance levels are different, so how often you can or should plunge depends on you.
Start with a warmer temperature to avoid shock, then gradually lower water temperatures to build your tolerance. Make sure to do your research and plunge carefully.
Can the chiller be left outside or get wet ?
Yes the chiller can be outside but not in direct sunlight. Chillers that have been exposed to direct sunlight will not be covered by warranty. The chiller itself can have slashes of water but should never be soaked or left in the rain.